About us

Destination London

Destination London is an established London-based vacation rental company offering customers a modern alternative to hotels. We have been in business since 2012 and offer a select portfolio of over 30 apartments and properties in London to rent. We believe this is the 21st-century way to stay; chill out, put your feet up, and relax in your own space. Get up when you want, eat when you want, entertain if you like, or have a board meeting; you can do it all! Privately owned homes reflect the culture of the city in which you find yourself. Stay with us and live like a true Londoner! Whether on a London holiday or on a business trip, Destination London offers an exciting and cost-effective alternative to staying in a hotel. Our London holiday apartments are some of the smartest addresses in town. Our London short-term apartment rentals range from studio apartments to 4/5 bedroom houses - suitable for everyone from the single traveler to large families on vacation.

Further information

FAQs (Frequently Asked Questions)

Select the dates of your trip to London and how many people are in your travel party. You may choose your preferred area or leave this option blank to see the widest variety of London locations. Now comes the tricky part: choosing the property that suits you best. Then all you have to do is enter your details and any requirements you have and let us find you your dream home. Alternatively, give us a call, let us know what you need and we will do all the above for you.

You can pay by MasterCard, Visa, or bank transfer (if your check-in date is more than 8 weeks away) If the arrival date is more than 8 weeks away, we would only need 50% of the rent as a non-refundable booking deposit at the time of booking. Then, 8 weeks prior to your check-in date, we would take the remaining 50% of the payment. If your booking begins within 8 weeks, then we would take the full payment upon booking. The refundable security deposit is taken two weeks prior to your check-in and refunded to the same card approximately 2-3 weeks after your check-out date. The booking deposit of 50% must be made by credit card at the time of booking. The balance can be paid by credit card or bank transfer.

Check-out time is 10:30 am however a late check-out can be requested – just give us a call or send us an email. If you require a late checkout, please contact us before your stay as the only way to 100% secure a checkout that is later than 10.30 am is to book an extra day. If there are alternative possibilities, we’re happy to discuss these when you contact us. If you have not yet given your departure details before your arrival, that’s not a problem as long as you give us a call during your stay (please make sure it's more than three days before your departure date!). We can then make all the arrangements for your departure including the collection of keys, taxi transfers, etc.

As soon as your booking is confirmed, all you need to do is go to our website and complete the arrival/departure form: http://www.homefromhome.co.uk/arrivals/new There are two options to collect the keys to your rental home. The first one is to book one of our taxis (through the arrival form) and our drivers will take you to the property, let you in, and hand over the keys. Or, if you are making your own way to the property, we can arrange for a housekeeper to meet you at the property and hand over the keys (there will be a small charge for this if you need to be met outside of office hours). If you’re super organized and already know your departure details – great! Go ahead and add them to the form too. Please remember to include as much information as possible in the Arrival/Departure Form.

If you incur extra charges on using the Home’s landline telephone, you will be informed and the charge will be deducted from your refundable security deposit. Please be aware that not all properties offer the use of a telephone –see the features on the individual property pages or feel free to ask any of the Destination London Team.

We require full payment eight weeks prior to arrival. Should you need to cancel the booking, a refund is subject to us being able to re-let the property. We do strongly advise, therefore, that you take travel insurance to cover you for this eventuality. For bookings made outside the eight-week period, we require a 50% Booking Deposit to hold the property. This is non-refundable.

The Service Fee covers the following: key handover arrangements. One set of high-quality linens and towels. The help desk is managed by our friendly, dedicated office team. 24-hour emergency telephone line. We are always at the end of the phone while you are here and will do our very best to help with any questions you have.

How we started

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OUR TEAM - With many years of experience the Destination London Team are friendly, approachable, and clued up when it comes to helping you choose your perfect home in our amazing city of London! Give us a call or send us an email with your requirements - we would love to chat to help you find the most suitable short term accommodation for your trip.